7. Scope of Services

7.1 What Incorp does

Incorp provides an administrative and coordination service to facilitate the formation of your company. This includes:

• Collecting your data and formation choices via our platform.

• Preparing draft statutes and formation documents based on your inputs.

• Coordinating with Third Parties (notary, commercial register) to execute the formation.

• Tracking the process and delivering the final formation pack.

7.2 What Incorp does NOT do

Unless explicitly agreed otherwise in a separate written mandate:

• Incorp does not provide regulated legal advice or tax advisory services.

• Incorp does not guarantee specific processing times by the Commercial Register or banks, as these are independent third parties. 

8. The Notary Partner (Confidentiality)

8.1 Independent Notary

Where Swiss law requires a public deed (e.g., for incorporation), this function is performed by an independent Swiss notary.

8.2 Confidential Business Relationship

You acknowledge that Incorp works with specific notary partners and that the identity of these partners constitutes a confidential business secret of Incorp.

Confidentiality:
Incorp may keep the notary’s identity confidential until disclosure is strictly necessary for the execution of the Service (e.g., for the signing appointment or power of attorney).

No Circumvention:
You agree not to attempt to identify or contact Incorp’s notary partners directly for the purpose of bypassing Incorp’s Service or fee structure regarding the current Order. 

9. Ordering and Contract Formation

An Agreement is formed when:

• Incorp sends you a written confirmation of your Order (via email or platform); OR

• Incorp begins performance of the Service (e.g., drafting documents) upon your instruction.

In the event of a conflict between these Terms and a specific quote/invoice, the specific quote/invoice shall prevail for that specific Order. 

10. Customer Obligations

To ensure a successful formation, you must:

• Provide truthful, accurate, and complete information regarding the founders, shareholders, directors, and beneficial owners.

• Promptly provide valid identification documents (passport/ID) notarized or legalized where required.

• Ensure that the company’s intended business activities are lawful.

• Promptly sign and return documents as instructed.

Liability:
You are solely responsible for any delays, rejections, or additional costs caused by incorrect, incomplete, or late information provided by you. 

11. Compliance and Right to Refuse

Incorp complies with Swiss regulatory standards. We reserve the right to request:

• Proof of identity and residence.

• Clarification of the company’s business structure and source of funds.

Incorp may refuse, pause, or terminate the Service without liability if:

• We suspect fraudulent, illegal, or prohibited activity.

• You fail to provide required compliance documentation.

• A Third Party (notary/bank) refuses to proceed for compliance reasons. 

12. Prices and Payment

12.1 Service Fees

Prices for Incorp’s packages are displayed on the Website or in your Quote.

12.2 Third-Party Costs

Unless explicitly stated as “included” in your package, you are responsible for Third-Party disbursements, such as:

• Notary fees (if exceeding the package allowance).

• Commercial Registry fees.

• Capital deposit bank fees.

• Courier or Apostille costs.

12.3 Payment Terms

Services must generally be paid in advance. Incorp may suspend work until full payment is received. 

13. Cancellation and Refunds

13.1 Payment Before Service

All services must be paid in full before Incorp begins any work. An invoice will be sent to you, and the service will only commence once payment has been received and confirmed by Incorp.

13.2 Refund Policy

Once payment has been received and Incorp has commenced work on your Order, no refunds will be provided. This includes situations such as:

• Cancellation requests after payment.

• Delays caused by third parties (notaries, banks, commercial registries).

• Failure to provide required documentation or information.

• Rejection by third parties for compliance or regulatory reasons.

13.3 Cancellation Before Payment

You may cancel your Order at any time before making payment without any obligation. However, once payment is made, the Order is considered final and binding.

13.4 Third-Party Fees

Any fees paid to third parties (notaries, commercial registries, banks, etc.) on your behalf are non-refundable, as these are services rendered by independent entities outside of Incorp’s control. 

14. Timelines

All timelines provided (e.g., “7 days”) are estimates only and are not binding guarantees. Incorp is not liable for delays caused by the Commercial Registry, banks, notaries, or postal services.